Business Hosted PBX System

We live in a world constantly changing and evolving technologically. With the advent of the Internet and VoIP there is no reason your business needs to be tied down to a traditional PBX phone system or service anymore. A  cloud hosted PBX system offers the freedom and technology to set your business free and allow you to focus on your business. The future of all business telecommunications is in the online realm and phone systems are no different. A traditional PBX phone system requires that you hire and train additional IT staff to keep it running efficiently, You also have to consider  downtime  costs for when a traditional PBX phone system goes down. The training costs, and of course the equipment costs of a standard business phone system PBX can be far more demanding than that of a Hosted PBX phone system.

Advantages of a hosted PBX system over a traditional PBX phone system include:

 

• Your business will save money on their monthly phone bill (you can setup virtual numbers in locals around the world saving your customers money as well).
• Avoid the costs of training your IT department to troubleshoot and maintain a bulky business phone system PBX.
• No hardware is necessary allowing you to save money on installation costs, training costs, and the many other costs that come along with a traditional PBX phone system.
• A Hosted PBX system phone system also includes a virtual receptionist. The virtual receptionist feature allows you to forward your calls, take messages and create powerful hunt groups to lead your clients to their intended destination.
• Our Hosted PBX system phone systems are served on cloud servers making our services very redundant and extremely reliable.
• We handle all maintenance services to your Hosted PBX system saving you money on training and hardware costs. We will handle any upgrades and have many experts available at all times to handle any issues that arise.

Birns Telecommunications has serviced many small, medium and large businesses and have many happy clients, due to the cost effective nature of the hosted PBX phone system.

Our hosted PBX system solutions include some of the following features:

• Auto Attendant – A custom menu setup to route inbound phone calls to appropriate people or extensions.
• Call Conferencing – Call conferencing allows 3 or more callers to call into the PBX and hold a meeting or conference.
• Call Forwarding – Route incoming calls to mailboxes or even cell phones or outside phone lines.
• Call Waiting – Alerts you with a beep when someone attempts to call you and you’re on the line.
• Caller ID – tells you who is calling you by displaying the callers name and phone number.
• Voice Mail – Allows users to setup and take messages when they are away.
• Fax Mail – Forwards a copy of your fax to an email address of your choice.
• Voice to Email – We can send a copy of a voicemail message to your email inbox.
• Custom Message Alerts – Get a text or email sent to you whenever you receive a new voicemail or fax.
• Call Screening – Allows you to forward your callers to voicemail, block them, or transfer the caller where you want them.
• Dial By Name Directory – Allows your callers to access a directory of employee names and type the first few letters of the person they want and be connected

 

A business PBX  is a vital piece of equipment for your company and should be treated as such. You cannot afford to take shortcuts when it comes to a piece of equipment that manages your company’s telecommunications needs. At Birns Telecommunications we strive to ensure that all of our customers are satisfied and that the companies phone systems run smoothly and efficiently at all times. A hosted PBX phone system will free you from the financial responsibilities of buying equipment, servicing equipment as well as hiring and training staff to run the equipment. You will get all of the major features and benefits of a traditional phone system PBX with a hosted PBX.  It makes very good business sense to go with a hosted phone system PBX, This is especially true for small to medium sized businesses.